We offer comprehensive Business Process Outsourcing (BPO) services to customers worldwide. We have provided 24/7/365 technical support, multi-lingual support, managed services, and multi-channel services delivery.

TECHNICAL SUPPORT CUSTOMER INTERACTION SERVICES BACK OFFICE & SHARED SERVICES
  • Internal Helpdesk
  • External Helpdesk
  • Inbound, Outbound
  • B2B, B2C
  • Transactional
  • End-to-End Processes
  • IT-enabled
  • Office Productivity Suites
  • Operating Systems
  • Proprietary Software
  • Hardware & Tech. Equip.
  • Networking (LAN/WAN)
  • Internet/Intranet/ Extranet
  • Vendor/OEM Support Mgmt.
  • Inbound Customer Care
  • Outbound B-B Programs
  • Outbound Sales
  • 3rd Party Verification
  • Payment Processing
  • Transaction Processing
  • Invoicing
  • Claims Processing
  • Application Processing


HIGH TECH HEALTHCARE FINANCIAL SERVICES
  • Mobile Apps Support
  • Networking Support
  • Software Support
  • IT Helpdesk
  • Customer Care
  • Billing Query
  • Subscriber Management
  • Order Processing
  • Reimbursement and Cash Acceleration
  • EHR Implementation and Administration
  • Adjudication, Utilization and Credentialing
  • Sales and Customer Service
  • Customer Acquisition
    • Mortgage Lead Generation, Credit Card Sales
  • Customer Care
    • Address Changes, Card Activation
  • Collections
  • Transaction Processing
  • CCNA
  • MCSE
  • Security cert. CSPFA
  • CPC Certified Coders
  • HIPAA Compliant
  • FDCPA Compliance
Customer Interaction: Technical support, Customer care, Order management, RMA processing, Tele-marketing, Cross-selling, Up-selling, Product information, Delivery status, Billing
Back-Office processing: Billing, Forms processing, Data processing, Document management
24x7x365 ops... Email / Chat / Voice ... Onshore / delivery